Top 10 Strategic Predictions for 2015 and Beyond: Digital Business Is Driving 'Big Change'
G0026990404 October 2014 Summary Digitalization and the digital business are catalysts of change that are affecting the human-machine relationship and driving better customer outcomes. IT leaders should use Gartner's predictions as planning assumptions on which to base their strategic plans. Overview Key Findings Software designers are adding more human-centric designs to business and individual computing-based solutions. Machines are taking a more active role in enhancing human endeavors. Digitalized "things" are making assisted economic decisions. Renovating the customer experience is a digital priority. Recommendations Use Gartner's predictions as planning assumptions on which to base your strategic plans. Evaluate the near-term flags that indicate whether a prediction is trending toward truth or away from it. Position predictions with longer time horizons as having a lower probability of coming true than those with shorter...